If you are visiting the Site from the European Union (EU), please see our Notice to EU Data Subjects below for information on our legal bases for processing and transferring your data
What we collect
To the maximum extent possible, we try to collect as little Personal Information from you as possible. The Personal Information we may collect includes your email address, name, and any other Personal Information you provide to us when communicating with us. This Personal Information is used solely for communication with you.
We may also collect certain information about your use of our Site and/or App, such as your IP address, MAC address, cookie identifiers, domain server, data related to usage, performance, site security, traffic patterns, location information, browser and device information. This information is collected only when you are using our services.
In addition, we may collect transaction information, including details about purchases you make through the Service and billing details, as well as usage information about how you use the Service and interact with us. We may also collect technical information, such as your Ethereum wallet address, application programming interface (API) key, and network information regarding transactions.
We may automatically record certain information about your use of our Site, known as "Log Data," which may include your IP address, device and browser type, operating system, the pages or features of our Site you visited and the time spent on those pages or features, the frequency of use of the Site, search terms, links on our Site clicked or used, and other statistics. We use this information to administer the Service and analyze (and may engage third parties to analyze) this information to improve and enhance the Service by expanding its features and functionality and tailoring it to our users' needs and preferences
We also may use Google Analytics to optimize the user experience. You can find more information about Google Analytics' use of your personal data here: https://www.google.com/analytics/terms/us.html.
We also may use Amplify, an event tracking tool, in some of our Services to better understand how you are using the Site.
We will never collect your private keys or wallet seed on the webapp, and we advise you to never trust anyone or any site that asks you to enter your private keys or wallet seed.
USE OF PERSONAL INFORMATION
We use your personal information for the following purposes:
To provide and enable access to our Services: We use your personal information to allow you to access and use our Services.
To deliver requested products and services: We use your personal information to provide and deliver the products and services you request.
To process and complete transactions: We use your personal information to process and complete any transactions you make through our Services, and to send you related information.
To send necessary information: We use your personal information to send you important information, including confirmations, technical notices, updates, security alerts, and support and administrative messages.
To comply with laws: We may use your personal information to comply with applicable laws and regulations.
To communicate with you: We use your personal information to communicate with you about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
To optimize our platform: In order to optimize your user experience, we may use your personal information to operate, maintain, and improve our Services. We may also use your information to respond to your comments and questions regarding the Services, and to provide you and other users with general customer service.
For compliance, fraud prevention, and safety: We may use your personal information to protect, investigate, and deter fraudulent, unauthorized, or illegal activity. This includes using your information to verify your identity and prevent identity theft.
SHARING OF PERSONAL INFORMATION
Business Transfers: We may share your personal information in the event of a business deal or negotiation involving the sale or transfer of all or a part of our business or assets. This may include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
Compliance with laws and law enforcement: We may be required to share your personal information in order to comply with applicable laws and regulations, or to cooperate with law enforcement or other legal proceedings.
Protection and safety: We may share your personal information for the purposes of protecting the safety and security of our users, as well as the general public. This may include sharing information to prevent fraud or other illegal activity.
HOW INFORMATION IS SECURED
We use industry-standard security measures to protect the security of all information submitted through our Services. However, it is important to note that the security of information transmitted over the internet can never be guaranteed. We are not responsible for any interception or interruption of communications through the internet, or for any changes to or loss of data.
Users of our Services are responsible for maintaining the security of their password, biometrics, user ID, or other form of authentication used to access password-protected or secure areas of our digital services. In order to protect you and your data, we may suspend your use of any of our Services, without notice, pending an investigation, if we suspect a breach of security.
INFORMATION CHOICES AND CHANGES
As a user of our Services, you have the right to access, update, correct, and delete your personal information that you have voluntarily provided through your account on our Services. You can do this by sending a request to firstname.lastname@example.org. You can also request to change your contact preferences, opt out of our sharing of your information with others, and update your personal information and preferences.
You can generally disable or remove regular cookies by using tools available as part of most commercial browsers. In some cases, you can also block cookies from being set in the future by selecting certain settings. For more information, please see our Cookies Policy.
We welcome your comments or questions about this Policy, and you may contact us at: email@example.com
If you are under the age of majority in your jurisdiction of residence, you may use our Services only with the consent of or under the supervision of your parent or legal guardian. In accordance with the Children's Online Privacy Protection Act (COPPA), if we learn that we have received any information directly from a child under the age of 13 without first receiving the verified consent of their parent or legal guardian, we will use that information only to respond directly to the child (or their parent or legal guardian) to inform them that they cannot use our Site. We will then delete that information.
NOTICE TO CALIFORNIA RESIDENTS
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
In addition, the California Consumer Privacy Act (CCPA) provides California consumers with certain rights regarding their personal information. This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the CCPA.
For more information about the personal information we collect, please see the "What We Collect" section above. We collect this information for the business and commercial purposes described in the "Use of Personal Information" section above, and we may share it with the categories of third parties described in the "Sharing of Personal Information" section above. We do not sell (as defined by the CCPA) the personal information we collect, and we will not sell it without providing an opportunity to opt out. Please refer to our Cookies Policy for more information on the types of third
NOTICE TO EU DATA SUBJECTS
We only use your personal information in accordance with the law. We are required to inform you of the legal bases for our processing of your personal information, which are outlined in the table below. If you have any questions about the legal basis for our processing of your personal information, please contact us at firstname.lastname@example.org
Under the GDPR, you have certain rights
As an EU data subject, you have the following rights with regards to your personal information that we hold:
Opt-out: You can request to stop receiving direct marketing communications that you previously consented to receive. We may still send you service-related and other non-marketing communications.
Access: You can request information about our processing of your personal information and access to your personal information.
Correction: You can request the update or correction of inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information.
Transfer: You can request a machine-readable copy of your personal information to be transferred to you or a third party of your choice.
Restriction: You can request the restriction of the processing of your personal information.
Objection: You can object to our reliance on legitimate interests as the basis for our processing of your personal information that impacts your rights.
You can submit these requests by emailing us at email@example.com. We may need to request specific information from you to help us verify your identity and process your request. Depending on the applicable law, we may be required or permitted to decline your request. If we decline your request, we will explain the reason for doing so, subject to legal restrictions. If you would like to file a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us at firstname.lastname@example.org or submit a complaint to the data protection regulator in your jurisdiction.
CROSS-BORDER DATA TRANSFER
Whenever we transfer your personal information from the European Economic Area (EEA) to the U.S. or countries that have not been deemed by the European Commission to provide an adequate level of personal data protection, the transfer will be based on a data transfer mechanism recognized by the European Commission as providing adequate protection for personal information.
If you would like more information on the specific mechanism used by us when transferring your personal information out of the EEA, please contact us at email@example.com.